Privacy Policy

Last Updated: March 3, 2025

Introduction
Leagent Limited ("Leagent," "we," "us," or "our") provides AI-driven outreach automation for business professionals looking to optimize their LinkedIn networking and engagement. We take privacy seriously and have designed this Privacy Policy to be transparent about how we handle your data.

By using Leagent’s services (the "Service"), you consent to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, you should discontinue use of the Service.

1. Information We Collect

We collect various types of information to provide and improve our Service:

1.1 Information You Provide Directly

  • When you sign up, we collect your name, email address, LinkedIn profile URL, and other relevant business details.

  • If you contact us for support, we collect any information you provide in those communications.

1.2 Information Collected Automatically

  • We collect log data, including IP addresses, browser types, and interactions with our platform.

  • Cookies and tracking technologies may be used to enhance user experience and analyze site traffic.

1.3 Information from Third-Party Platforms

  • If you integrate your LinkedIn account, we may access certain data as permitted by LinkedIn’s policies.

  • We may obtain lead lists or business contact data from third-party providers.

2. Use of Third-Party APIs

Data Collected from Third-Party APIs
Any data collected from third-party APIs, including but not limited to Google Workspace APIs, is not used to train, fine-tune, or otherwise contribute to generalized AI/ML models beyond the scope of providing services to the user. The information obtained through these APIs is solely utilized to fulfill the intended functionalities of our platform and is processed in compliance with applicable policies and regulations.

3. How We Use Your Information

We process your personal information to:

  • Deliver and maintain the Service.

  • Personalize and optimize outreach campaigns.

  • Provide customer support.

  • Improve our AI models and platform functionality.

  • Comply with legal obligations and enforce our terms.

Legal Basis for Processing (for GDPR Compliance)

  • Performance of a contract: We process data to provide the Service.

  • Legitimate interests: We process data to enhance our AI and business operations.

  • Consent: For marketing communications and optional data collection.

4. Data Security & Retention

We take reasonable steps to protect your data:

  • Encryption: All data is encrypted in transit and at rest.

  • Access Controls: Only authorized personnel have access to personal data.

  • Data Retention: Upon account deletion, we will remove all active user data from our systems within 30 days. Some residual data may remain in backups for up to 90 days before permanent deletion.

5. Sharing of Information

We do not sell your personal data. However, we may share data:

  • With service providers assisting in hosting, analytics, and payment processing. These providers process data only to support Leagent’s operations and are contractually prohibited from using your data for their own purposes.

  • With regulators or law enforcement if legally required.

  • In case of a business transaction, such as a merger or sale of assets.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including:

  • Access & Correction: Request a copy of your data or update inaccuracies.

  • Data Portability: Obtain a copy of your data in a structured format.

  • Erasure & Restriction: Request deletion or restriction of processing.

  • Objection: Object to processing based on legitimate interests.

  • Withdraw Consent: If processing is based on consent, you may withdraw at any time.

To exercise your rights, contact us at privacy@leagent.ai.

7. International Data Transfers

As Leagent operates globally, your data may be transferred to and processed in jurisdictions outside your home country. We ensure appropriate safeguards, such as Standard Contractual Clauses, for international transfers.

8. AI-Driven Outreach & Compliance Considerations

Leagent is designed for users who prioritize AI-driven efficiency and automation. While we implement security best practices, users should assess their own risk tolerance regarding automated outreach tools. We acknowledge and aim to align with GDPR principles but do not guarantee full compliance with all global data protection frameworks. Customers should assess their own regulatory requirements before using our Service.

9. Updates to this Privacy Policy

We may update this policy periodically. Continued use of our Service after changes constitutes acceptance of the revised policy. We recommend reviewing this policy regularly.

10. Contact Information

For privacy-related inquiries, please contact us:

Leagent Limited
Unit 2610, Apec Plaza, 49 Hoi Yuen Road, Kwun Tong, Hong Kong
Email: privacy@leagent.ai

By using Leagent, you acknowledge and agree to this Privacy Policy.